Quality and Environmental Polices

Quality Policy

Gates Construction Consultants Limited and Gates Safety Management Ltd aim to provide services to its customers’ expectations on time and within budget.

The Organisation operates a Quality Management System that has gained BS EN ISO 9001 : 2015 certification, including aspects specific to the provision of quantity surveying, project management, employer’s agent, planning supervision and other related services. 

The management is committed to:

  1. Develop and improve the Quality Management System
  2. Continually improve the effectiveness of the Quality Management System
  3. The enhancement of customer satisfaction

 The management has a continuing commitment to:

  1. Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction
  2. Communicate throughout the Organisation the importance of meeting customer needs and all relevant statutory and regulatory requirements.
  3. Establish the Quality Policy and its objectives
  4. Ensure that the Management Reviews set and review the quality objectives, and reports on the Internal Audit results as a means of monitoring and measuring the processes and the effectiveness of the Quality Management System
  5. Ensure the availability of resources

The structure of the Quality Management System is defined in this Quality Manual.

All personnel understand the requirements of this Quality Policy and abide with the contents of the Quality Manual.

The Organisation complies with all relevant statutory and regulatory requirements.

The Organisation constantly monitors its quality performance and implements improvements when appropriate.

This Quality Policy is regularly reviewed in order to ensure its continuing suitability.

Copies of the Quality Policy are made available to all members of staff.  Copies of the minutes of Management Reviews, or extracts thereof, are provided to individual members of staff in accordance with their role and responsibilities as a means of communicating the effectiveness of the Quality Management System.

Environmental Policy

Gates Construction Consultants Ltd and Gates Safety Management Ltd (the ‘Organisation’) recognises the importance of environmental protection and is committed to operating its business responsibly and in compliance with all legal requirements relating to the provision of professional construction consultancy services. It is the Organisation’s declared policy to operate with and to maintain good relations with all regulatory bodies.

It is the Organisation’s objective to carry out all measures reasonably practicable to meet, exceed or develop all necessary or desirable requirements and to continually improve environmental performance through the implementation of the following:

  1. Assess and regularly re-assess the environmental effects of the Organisation’s activities
  2. Training of employees in environmental issues
  3. Minimise the production of waste
  4. Minimise material wastage
  5. Minimise energy wastage
  6. Promote the use of recyclable and renewable materials
  7. Reduce and/or limit the production of pollutants to water, land and air
  8. Control noise emissions from operations
  9. Minimise the risk to the general public and employees from operations and activities undertaken by the Organisation

This Policy is communicated to all employees, suppliers and sub-contractors and is made available to the public.